The terms and conditions in this document represent The Agreement between Ionaca and its customers. All contact, activity and purchases with Ionaca automatically imply your acceptance of all Ionaca terms and conditions.
0. Definitions
The Supplier: Ionaca Ltd
The Customer: Customers of Ionaca Ltd
The Agreement: This document
IPR: Intellectual Property Rights
1. Fine Art Prints
1.1 Any form of copying or reproduction requires ownership of the copyright or authorisation by way of a specific licence from the right holder. It is the responsibility of all Ionaca customers to ensure that copyright is fully owned or authorised for the reproduction of all aspects of the work including the main image and any form of logos and decals. All Ionaca customers will indemnify Ionaca against any claims of copyright infringement. If Ionaca suspects that there may be a full or derivative copyright infringement then Ionaca reserves the right to refuse to reproduce the artwork unless a written and signed authorisation is obtained from the copyright holder.
1.2 It is solely the responsibility of the artist to decide on the type of print edition(s) that are to be produced. Ionaca strongly advises all customers to include specific documentation with a full disclosure with every print described as a limited edition. The disclosure should state all edition details such as edition size(s), whether there are remarked editions, counter-signed editions, editions of different dimensions and editions on different media (such as canvas etc). After the first print sale, the disclosure must also be considered final and should not be changed. Anything else could be considered unethical and could even be open to accusations of fraud.
Please remember that the point of a numbered limited edition is to give your customers confidence that they are buying a print that is unique and the artwork will not be reproduced again. Your full disclosure and signature will be be seen as your guarantee. In any case, Ionaca will not accept any responsibility or liability for unethical or fraudulent decisions made by its customers under any circumstances.
1.3 We will endeavour to colour match print reproductions as closely as possible but this cannot be guaranteed. A4 proofs can be produced in the presence of our customers. It is highly preferable if the original artwork or an accurate source print can be provided as an aid to the proofing process.
1.4 All digital image files that are produced by Ionaca are physical and intellectual property of Ionaca. The copyright and intellectual property of the original artwork belongs to the producing artist. If at any time a digital image file is required, then a fee is payable in proportion to the required image size as well as fees for scanning and transfer to a CD or DVD. However, print ready digital files can not be released under any circumstances. If prints are the only requirement then Ionaca may consider waving all fees except for the printing.
1.5 The inks, fine art paper and canvas used in the creation of giclee prints are of the highest quality available. Most of our papers (including Epson. HP, Hahnemuehle and Canson) have been independently tested by Wilhelm Imaging Research and found to be fade resistant for many years. To further increase the longevity of your giclee print, do not expose to direct sunlight or excessive moisture. Prints must be handled with care at all times using clean cotton gloves. Illumination conditions in homes, offices, and galleries do vary and images will last longer when displayed under lower light levels; likewise, the life of prints will be shortened when displayed under illumination that is more intense than 450 lux. Actual print stability will vary according to media, printed image, display conditions, light intensity, humidity, and atmospheric conditions. We do not guarantee longevity of prints. For maximum print life, display all prints under glass or lamination or properly store them
1.6 Unless requested otherwise, giclee prints will be boxed and shipped unframed and rolled in a crush resistant tube or carton. The total postage cost will be based on a combination of postage weight, size and the packaging. First class postage will normally be used.
1.7 Please allow at least a week for paper print(s) to be manufactured and posted to your address. Due to the additional time required for ink curing and varnish drying, please allow at least two weeks for canvas prints.
1.8 Image and print files will not be retained indefinitely.and may be removed from Ionaca systems after 12 months of no contact. If you would like Ionaca to retain your image and print files, then please make this request via an email.
2. General
2.1 All customers are advised to arrange adequate insurance as Ionaca will not accept any direct or indirect responsibility for damages or losses other than for our materials and labour charges.
2.2 All images and information on the Ionaca web site are available for the express purpose of viewing the web site. No image or portion of any image may be reused without the express written permission of Ionaca and the individual artist or the respective legal owner. All physical artwork is subject to International copyright laws.
2.3 The placing of any order constitutes an acceptance of the Ionaca terms and conditions.
2.4 Terms and conditions; prices; specifications, and information are subject to change at any time without notice and are available on the Ionaca web site and on request. You are bound by any changes, additions, or revisions and should therefore regularly review the Ionaca Terms and Conditions.
2.5 All trademarks referenced on this web site belong to their respective owners.
2.6 Ionaca is not responsible for the content of external internet sites.
3. Financial
3.1 Please contact us for a formal quotation. We will endeavour to produce an estimate that is as accurate as possible but there may be situations where the final price is more (and sometimes less) than the initial estimate.
3.2 A materials deposit may be required which will be at least 25% of the gross estimate.
3.3 All goods remain the property of Ionaca Ltd until payment has been received and cleared in full.
3.4 Payment can be made electronically by using PayPal or by using direct bank transfer. PayPal payments can be made using a credit card, debit card and bank direct debit. (You do not even need to have a PayPal account to use PayPal when paying with a credit or debit card.) You can also use a charge card with PayPal but American Express will charge you an additional commission even if you card is registered in the UK. Payment can also be made by cheque if drawn from a UK bank or building society.
3.5 Purchases normally require payment in advance but we may consider payment on delivery at our discretion. We may also offer credit terms at our discretion in which case full payment must be made within 7 calendar days from the issue date of our invoice to avoid incurring interest. We reserve the right to reduce the credit period or withdraw it altogether without notice.
3.6 Please avoid making any payment errors as you may be charged interest if your payment is late. Please ensure that cheques are completed correctly using British convention as we are not able to make any alterations. Please ensure electronic bank transfers are sent to the exact account name and numbers that we provide. Please also ensure that you have sufficient funds available.
3.7 Payments on credit that are received after 7 calendar days from the issue date of the invoice will be subject to interest. Interest will be back-dated to the issue date of the invoice and will be calculated as follows:
Interest amount = gross debt x 30% x (the number of calendar days from invoice issue date / 365)
Any payment or part payment of outstanding debt will go to reduce the amount of any accumulated interest first. (Note that VAT is not payable on the interest.)
3.8 Please be aware that under the terms of the Late Payment of Commercial Debts (Interest) Act 1998, we are entitled to levy interest and a late payment compensation fee on overdue debts. Interest charges are detailed above.
3.9 Ionaca will make use of approved alternatives to court to recover unpaid debts.
3.10 As a last resort, Ionaca will use the full extent of English law to recover any unpaid debt plus interest plus all costs incurred in the recovery of the debt including but not limited to the Small Claims Court procedures.
3.11 Late or non-payment may result in the suspension or discontinuation of further supply of goods. |
